TRAFFIC
Gauteng
POS Supervisor - Fourways
adidas
Job Description
Purpose & Overall Relevance for the Organization 
- To manage all transactions with customers accurately and efficiently, on the POS system.
- Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
- Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.
- Manage transactions with customers using cash registers.
- Scan goods and ensure pricing is accurate.
- Collect payments whether in cash or credit.
- Issue receipts, refunds, change or tickets.
- Redeem coupons and vouchers.
- Cross-sell products and introduce new ones.
- Sell add-ons to customers to increase UPT.
- Resolve customer complaints, guide them, and provide relevant information.
- Greet customers when entering or leaving the store.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies.
- Handle merchandise returns and exchanges.
- Driving CRM and NPS as a last point for customer contact in store.
- Replenishment of sales floor.
- Customers, Peers, Store Manager and Deputy Manager.
- Basic PC knowledge.
- Familiarity with electronic equipment, like cash register and POS.
- Strong communication and time management skills.
- Customer satisfaction-oriented.
- 5 - 6 years work experience as a Retail Cashier or in a similar role in sales.
- Grade 12 certificate or equivalent.
About This Role
Career insights for Postal Service Clerks positions
Salary Benchmark
R15,473/month
R11,171 to
R23,113/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Speaking
Reading Comprehension
Service Orientation
Critical Thinking
Common Technologies
Windows 11
QuickBooks
NCR Emerald
DOIS