Pharmacist Assistant QPB - Unicare Bellville
Job Description
Listing reference: click_024173
Listing status: Online
Apply by: 15 March 2026
Position summaryIndustry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Western Cape
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our companyClicks Group
IntroductionUnicare Bellville is currently seeking to appoint a Pharmacist Assistant QPB that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Bellville and will report to the Dispensary Manager.
Job Objectives:
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Dispensing of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
- Interact with customersvia telephone or other means regarding medication and Healthcare Services
- Handling of queries regarding prescriptions
- Assist with Chronic authorizations in collaboration with the medical aid team
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Provision of general health advice
- High standards of housekeeping and merchandise display
Knowledge:
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills:
- Service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Be able to use initiative in order to provide patient satisfaction
- Be able to work under pressure
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Experience:
- Minimum 2 years in the role of Pharmacist Assistant Post Basic
- Retail Experience
Education:
- Further Education and Training Certificate Pharmacist Assistance (Essential)
- Valid registration with SAPC