Permanent - Key Account Representative - KZN - eThekwini (Durban) - South Africa

Industry: Steel.

City: eThekwini (Durban).

Province: Kwazulu Natal.

Position requires a dynamic and results driven Key Account Representative to join the team and service the KZN area.

• Promote and sell the organization's products and services through calls, visits, and presentations within an assigned geographic area, product range, or key account list identified by management to achieve sales targets.
• Pursue sales leads by visiting existing and new key account customers, assessing their needs, advising on suitable products and services, responding to inquiries, negotiating prices and delivery times, and finalizing sales orders.
• Provide support to key maintenance, engineering, and production personnel at the customer's operational level, offering guidance on screen media adjustments and changes to enhance efficiency and ease of operation.
• Identify, research, and engage prospective key account customers to build strong relationships, generate future sales, and encourage repeat business.
• Assist the internal sales team by preparing clear and effective quotations as required.
• Gather and relay customer feedback and competitor insights to relevant teams within the organization.
• Develop annual, quarterly, monthly, and weekly sales plans, prioritizing and scheduling activities to ensure sales targets are met.
• Stay up to date on product applications, technical services, market conditions, competitor activities, and industry trends through relevant literature and consultations with the Operational Manager.
• Represent the company at trade shows and conventions as needed.
• Ensure cross functional collaboration, aligning sales and marketing strategies to drive overall business success.
• Assist in the preparation of tenders and contracts and manage initial design for plant and equipment within approved procedures.
• Execute all functions in accordance with the applicable delegation of authority.
• Investigate customer complaints and recommend appropriate product or service adjustments.
• Adhere to all Occupational Health and Safety (OHS) regulations and company safety policies and report hazards, incidents, and injuries in compliance with legal and company reporting procedures.
• Ensure the proper use of Personal Protective Equipment (PPE) as required.

• National Senior Certificate or equivalent.
• Valid driver's license with own reliable transport.
• 5+ years' work experience in screening/mining environment.
• Proven sound technical and engineering background and knowledge.
• Proven sound metallurgical knowledge.
• Proven record of achievement of budgets and targets.
• Proven ability to prepare accurate quotations and written reports.
• Tender preparation experience.
• Must be able to travel locally for operational requirements.
• Proficiency with MS Office applications (Outlook, Word, Excel, PowerPoint).
• Effective interpersonal skills with the ability to liaise with clients.
• Appearance and behaviour appropriate to gain client acceptance.
• Must be a team player with the ability to develop sound relationships within the company and the customer base.
• Must have a passion for sales and relationship management.

Computer skills: MS Excel, MS Outlook, MS PowerPoint, MS Word.