Operations Supervisor

South Africa - KwaZulu Natal, eThekwini Central (Durban / Pinetown / Umlazi)

We are currently seeking an Operations Supervisor to oversee and coordinate daily logistics and warehouse operations, ensuring efficient workflows, compliance with company standards, and timely delivery of goods.

• Diploma/Degree in Logistics, Supply Chain, or related field - Advantageous.
• Strong leadership and people management skills
• Knowledge of warehouse management systems (WMS)
• Good understanding of logistics and supply chain processes
• Excellent problem-solving and decision-making ability
• Strong communication and organizational skills
• Ability to work under pressure and meet deadlines

• Grade 12 (Matric) - Essential
• Diploma/Degree in Logistics, Supply Chain, or related field - Advantageous.
• Strong leadership and people management skills
• Knowledge of warehouse management systems (WMS)
• Good understanding of logistics and supply chain processes
• Excellent problem-solving and decision-making ability
• Strong communication and organizational skills
• Ability to work under pressure and meet deadlines

• Oversee daily warehouse and distribution activities (receiving, storage, picking, packing, dispatch).
• Ensure all orders are processed accurately and dispatched on time.
• Monitor stock levels and coordinate with inventory control teams.
• Ensure adherence to Standard Operating Procedures (SOPs).
• Supervise, lead, and motivate warehouse staff and drivers.
• Allocate tasks and manage shift schedules.
• Conduct performance monitoring and provide feedback.
• Assist in training and onboarding of new employees.
• Enforce health and safety regulations in line with South African legislation.
• Conduct regular safety inspections and toolbox talks.
• Ensure proper use of PPE and safe handling of goods and equipment.
• Maintain quality standards for handling, storage, and transportation.
• Identify operational inefficiencies and recommend improvements.
• Ensure accurate documentation and reporting of logistics activities.
• Liaise with clients regarding deliveries and service issues.
• Resolve operational challenges and elevate when necessary.
• Ensure high service delivery standards are maintained.
• Prepare daily, weekly, and monthly operational reports.
• Track KPIs such as delivery times, productivity, and error rates.
• Maintain accurate records of stock movement and staff attendance.
• 3-5 years' experience in a logistics or warehouse environment
• At least 1-2 years in a supervisory role