OPERATIONS MANAGER II - MONTAGUE GARDENS DISTRIBUTION CENTRE (DC) - CAPE TOWN

Listing reference: woolw_001239

Listing status: Under Review

Apply by: 27 June 2025

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market related

EE position: Yes

Are you interested in an Operations Manager career in Woolworths Supply Chain and Logistics?

Main Purpose

To deliver defined Distribution Centre (DC) Supply Chain operations cost effectively and within agreed service levels through operational excellence.

Key Responsibilities

• Influence and provide input to the development of the Business Unit's (BU's) 1 year operating plan, budget and scorecard and ensure delivery thereof
• Ensure effective utilisation of the resources to deliver cost effective availability
• Drive operational excellence through integration
• Effectively use invocoms to ensure the delivery of team goals through relevant scorecards as per the strategy
• Review volumes and ensure optimal planning to meet DC agreed objectives
• Contribute to BU's Continuity Planning and ensure adequate contingencies are in place for operational contingencies
• Manage and integrate the delivery of the Service Level Agreement (SLA) with key stakeholders, e.g. Transport, Trunking, Cross-Docking and Equipment centre
• Implement the agreed continuous improvement activities to reduce cost and improve service
• Manage the end to end processes against business standards and operating procedures
• Ensure product integrity e.g. preventing temperature rejection, expired stock and damages
• Demonstrate effective leadership aligned to the Supply Chain strategy in order to ensure high standards of delivery
• Build, develop and entrench a high-performance culture within the Supply Chain Operations by providing leadership, guidance, support and hands-on coaching to the managers and staff
• Manage the Supply Chain Operations' EE targets, integrated performance management, talent management, succession planning, reward, recognition and employee relations in line with business requirements
• Manage and adhere to Woolworths' Supply Chain & Logistics policies, procedures and corporate governance principles
• Conduct benchmarking and implement continuous improvement projects
• Deliver sustainable community and environmental based activities
• What technical / functional competencies do you require?
• Knowledge & process understanding of Logistics & related distribution processes
• Working knowledge of inventory management process and systems
• PC literacy with specific proficiency in Excel, Word, Outlook and PowerPoint
• Ability to anticipate issues & opportunities & act on them pro-actively
• Problem solving ability (e.g. day to day operations)
• Ability to analyse and interpret figures and information
• Asset management
• Understanding of consequential impacts of decisions made. - i.e. good judgement
• Understands financial and performance indicators and is able to act according to agreed targets
• Able to adapt working hours according to business needs
• Able to work in different temperature-controlled regimes e.g. Cold Chain and Frozens' area
• Able to manage a diverse workforce
• Understanding of process compliance
• Proven people skills e.g. facilitation, conflict, change management, performance management and employee relations management

OTHER JOB REQUIREMENTS

What theoretical knowledge (e.g. degree / diploma) does the job require?

• Three-year Supply Chain & Logistics / Commerce / Business ManagementDiploma or Degree.
• Quality assurance background in support of continuous improvement.
• Exposure to six sigma.

What experience (e.g. previous exposure) does the job require?

• Five or more year's relevant Supply Chain working experience.
• Experience in managing a large diverse workforce and relevant employee relations.
• Working experience in a Supply Chain and Logistics, Retail or FMCG environment.

Other key requirements

The deliverables are not limited to the accountabilities specified in the job profile. These key accountabilities highlight the focus areas of the job. Specific and/or additional deliverables can be requested by management. The key responsibilities and accountabilities may change from time to time in response to changes in business strategy, operational requirements and shift rotation.

"As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions."