TRAFFIC
Western Cape
Member Experience Ops Lead - Call Centre & Aftersales
Sabenza IT & Recruitment
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading recruitment agency based in Bellville is looking for a Junior Manager: Call Centre & Aftersales. This role is key in ensuring smooth operations and protecting member trust within a high-volume service environment. The ideal candidate has 3-5 years of experience in Call Centre operations and at least 2 years in a supervisory role. Responsibilities include monitoring operational KPIs, managing escalations, and ensuring SLA adherence while promoting a quality service experience.
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa