Medical Support Assistant (PG07): SLS: SanlamConnect Gauteng North Region : Lynnwood

Date: 10 Mar 2026

Location: Pretoria, Gauteng, ZA

Who are we?

SanlamConnect is a business that focuses on the middle and affluent market. We are dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life's financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS

The successful candidate will check that all advice documentation received from the intermediary is accurately completed and signed. The position is based in the Distribution Sales Support business at the regional office in Lynnwood, Pretoria.

• Manage the process of receiving medical requirements and arranging medical appointments.
• Administration support to Sales Support Assistants and Sanlam Intermediaries.
• Co-ordinate payments for medical.
• Provide ongoing feedback regarding appointments and medicals outstanding to Intermediaries and SSA.
• Liaise with Liaison Underwriters where necessary.
• Liaise with client to arrange medical appointment.
• Liaise with medical Service providers to arrange appointment and emailing of medical requirement, incl NOW/DOW.
• Progress Feedback to stakeholders.
• Updating of systems with updates.

• Grade 12.
• Minimum 12 months administration experience or experience in a similar position.
• Knowledge of document management processes.
• Knowledge of FAIS and FICA is preferred.
• Computer Literacy and experience in MS Office.
• Knowledge of Sanlam office systems and processes.

• Working knowledge and application of Jistel, Internet, On Demand, Microsoft Outlook and other Microsoft Programmes will be an advantage.
• Understanding of the Financial Services environment.
• General knowledge of the Distribution environment.
• Knowledge and understanding of remuneration administration processes.

• Cultivates innovation.
• Flexibility and adaptability (being resilient).
• Plans and aligns.
• Action oriented.
• Optimises work processes.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

The Sanlam Group is committed to transformation and embracing diversity and employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

The closing date for applications is 15 March 2026.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.