Medical Receptionist

Start Date- immediate/ latest 1 January 2025.

l am open to temp staff in the interim.

Working hours:

• Monday to Thursday: 08h00 - 17h00
• Friday: 08h00 - 17h00 (we usually finish around 16h00)

We are looking for a friendly, presentable and reliable Medical Secretary / Administrator to assist with the day-to-day running of a busy specialist practice.

• Front desk reception: welcoming patients and answering telephone calls
• Scheduling and confirming appointments
• Managing patient files and updating records
• Preparing brief clinical summaries and updating reports/letters as needed
• Assisting with the typing and formatting of medical reports, referral letters and motivation letters
• Liaising with patients, doctors and hospital staff
• Assisting with billing, accounts and basic medical aid queries
• Handling emails and general administrative tasks
• Ensuring the reception and office area are neat, orderly and professional at all times

• Previous experience as a receptionist/administrator is an advantage (medical practice experience beneficial but not essential)
• Good communication skills (spoken and written)
• Friendly, open and professional manner with patients
• Neat, presentable appearance and appropriate professional dress
• Basic computer literacy (email, Word, practice software can be trained)
• Reliable, punctual and able to work independently
• Stable employment history (we are not looking for someone who frequently changes jobs)