Maintenance Manager
Job Description
Pedros requires a strong, hands on and commercially minded Maintenance Manager to lead and manage the full maintenance division across the business. The role is responsible for ensuring that all Pedros restaurants, Distribution Centres, equipment, buildings, utilities, refrigeration systems, electrical systems, generators, HVAC, security systems and general infrastructure are maintained to the highest operational, safety and brand standards.
The Maintenance Manager will build and manage a reliable maintenance structure that supports rapid operational growth, minimises downtime, protects assets, controls costs and ensures that all outlets and distribution facilities are fully functional, compliant and customer ready at all times.
This is a critical leadership role requiring technical expertise, strong contractor management, preventative maintenance discipline, project management capability and the ability to operate in a fast paced QSR environment.
Duties and Responsibilities- Lead the full maintenance division across Pedros restaurants, Distribution Centres and support facilities
- Manage internal teams, technicians, coordinators and external service providers
- Design and run the preventative maintenance programme and asset register
- Operate a disciplined job card and maintenance tracking system
- Source, approve and manage technical suppliers and contractors with SLAs
- Oversee technical equipment including refrigeration, generators, HVAC, kitchen and DC infrastructure
- Provide maintenance support to new store openings, revamps and relocations
- Manage maintenance budgets, capex and opex spend and report on variances
- Ensure health, safety, food safety and statutory compliance across all maintenance work
- Conduct structured maintenance audits across restaurants and DCs
- Build technical capability across operational and DC teams
Qualifications:
- Grade 12
- National Diploma or relevant qualification in Electrical Engineering, Mechanical Engineering, Facilities Management or related technical field
- Trade qualification advantageous
- Project Management qualification advantageousHealth and Safety training advantageous
Experience:
- Minimum 5 years in a maintenance management role
- Multi-site maintenance management experience
- QSR, food retail, hospitality, FMCG, distribution or multi-site retail experience
- Proven experience managing preventative maintenance programmes and maintenance budgets
- Strong supplier and contractor management experience
- Experience leading technicians, maintenance coordinators or outsourced technical teams
Key Competencies:
- Strong leadership and people management skills
- Excellent problem solving and organisational ability
- Strong technical and project management capability
- Commercial and cost control awareness
- Ability to work effectively in a fast paced operational environment
- Strong communication and stakeholder management skills
This is an exciting opportunity for an experienced maintenance professional to play a key role in supporting the continued growth and operational excellence of Pedros.
About This Role
Career insights for First-Line Supervisors of Mechanics, Installers, and Repairers positions