TRAFFIC Western Cape

Long-Term Insurance & Investment Administrator

Exceed Human Resource Consultants

Job Description

Reference: 10980 SJ Consultant: Sone Johnson

Job Description / Responsibilities
  • Administration of long-term insurance policies (life, disability, severe illness, income protection)
  • Administration and servicing of investment portfolios across major platforms
  • Administration and servicing of medical aid and gap cover policies
  • Management and processing of Employee Benefits (EB) schemes, including:
    • monthly contribution submissions
    • member updates
    • liaising with payroll departments and insurers
  • Processing of:
    • new business applications
    • policy amendments
    • withdrawals and switches
    • debit order changes
    • beneficiary updates
  • Liaising with insurers and platforms such as:
    • Old Mutual
    • Sanlam
    • Momentum
    • Discovery
    • Glacier / Allan Gray / similar investment platforms
  • Monitoring outstanding requirements and ensuring completion of new business
  • Supporting advisers with quotations and product information
  • Handling client servicing requests and queries
  • Maintaining accurate records and documentation in accordance with FAIS and FICA requirements
Qualifications
  • Minimum 5-10 years' experience in a financial advisory practice or similar environment
  • Strong knowledge of:
    • Long-term insurance products
    • Investment platforms
    • Employee Benefits administration
  • Experience dealing directly with insurers and investment providers
  • Strong organisational and administrative skills
  • Ability to work independently and manage multiple priorities
  • Professional communication skills when dealing with clients and provider
How to Apply
  • Email your comprehensive CV to
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system
  • We reserve the right to only conduct interviews with candidates of choice
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful

About This Role

Career insights for Insurance Claims and Policy Processing Clerks positions

Salary Benchmark
$46,900/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension Time Management Speaking Active Listening Critical Thinking
Common Technologies
Microsoft SQL Server Microsoft Access 365 Guidewire PolicyCenter GroupMe HCPCS Level II 3M CodeFinder Epic Systems HCL Notes

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