Linen Services Supervisor

An excellent opportunity has arisen within the Linen Services including Sewing Room for a committed individual to contribute as part of the Facilities Services team.

The post holder will be responsible for the day to day supervision and delivery of the Linen and Sewing Room services, at all times ensuring a high quality customer focused and cost effective service.

The post holder:

• Will assist to deliver a high quality, cost effective Linen and Sewing Room service.
• Ensure all hygiene, safety and quality standards are maintained at all times.
• Provide technical leadership and effectively supervision and direction to staff on a day to day basis.
• Communicate with all users of the service on a regular basis to ensure the service specifications are being delivered to agreed standards.
• Hours: Monday to Friday 08:00 -16:00

At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination and procurement service, provides the following:

• Fully managed estate and building maintenance
• Clinical Engineering and Decontamination
• Procurement advice, guidance and governance
• Capital project management
• Transport
• Grounds maintenance.
• Catering
• Cleaning (including robot and deep cleaning)

All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.

• To demonstrate and provide ongoing leadership and supervision of a range of Linen and Sewing Room services.
• Organise on a day to day basis, the planning and delivery of Linen Services in accordance with service specifications, work instructions and service level agreements.
• To ensure all work is undertaken and completed in accordance with relevant policies and procedures, accurately and within agreed timescales.
• Ensure daily linen deliveries are accurate and discrepancies raised against delivery invoices and actioned.
• Liaise with the external laundry provider ordering, adjusting, receiving of all linen requirements including contingency stock.
• Liaise with external laundry provider regarding outstanding items, quality issues, delays and discrepancies.
• Ensure Return to Sender (RTS) information is up to date on departmental spreadsheets.
• External supplier is updated of outstanding items and chase required actions.
• Complete and maintain all admin records for all service activity.
• Ensure maintenance of all linen contingency stocks across hospital sites.
• Maintain effective communication through participating in relevant meetings, team briefs/cascades etc.
• Monitor linen levels at wards/departments
• Maintain stock for sewing room activity. Complete own work records accurately and submit to required deadlines.
• Undertake duties within Linen services using equipment: labelling irons, sewing machine, over locker and master mover.
• Allocate completed uniforms to staff, update and complete records
• Asses scale of damage, wear and tear to items and decide upon best course of action to repair/alterations
• Conduct regular audits, stock checks and service quality inspections.
• Ensure the observance of all staff working practises: including IPC, H&S, COSHH, use of ladders
• Undertake all such reasonable other duties as may be required as part of the role.

Please see attached job description and Person specification for further detailed information of this role.

• Able to work under pressure to deadlines. (E)
• Able to work well in a team and support and help others in the team. (E)
• Awareness of Health and Safety and manual handling techniques. (E)
• Numeracy & Literacy Skills. (E)

• The ability to lead and motivate staff. (E)
• Up to date IT skills Microsoft packages, e-mail, excel and data base programs. (E)
• Ability to work unsupervised using own initiative and respond positively to a changing environment. (E)
• Previous Linen experience within a Healthcare environment. (D)
• Previous team leader or supervisory experience of managing & training staff. (D)

• Good standard of English and Maths (E)
• Basic computer literacy (E)

• Able to fulfill the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health (E)
• Must be eligible to work in the UK. (E)
• Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust. (E)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.