TRAFFIC
Western Cape
Junior CRM Analyst
Exceed Human Resource Consultants
South African Rand . ZAR 200,000 - 300,000
Job Description
Reference: 10969 MLR Consultant: Michelle le Roux Job Description 
- CRM Administration & Maintenance
- Manage day-to-day HubSpot administration, including subscriptions, bounced contacts, and general data hygiene.
- Maintain and optimise properties, lists, workflows, and integrations.
- Monitor system performance and flag recurring issues or risks.
- Data Quality & Reporting
- Conduct routine data audits, record clean-up, and deduplication.
- Build and maintain static and dynamic lists for marketing and operational use.
- Support basic reporting and dashboard updates and assist with imports/exports.
- Support & Training
- Respond to ad-hoc HubSpot requests, including troubleshooting data and automation issues.
- Liaise with HubSpot Support to resolve bugs or feature issues through to completion.
- Deliver short training sessions and support onboarding on CRM tools and best practices.
- Documentation & Process Improvement
- Maintain and improve SOPs, workflows, and internal CRM guidance materials.
- Document system updates and changes to ensure consistent ways of working.
- Cross-System Support (Breeze Agents & Integrations)
- Support Breeze Agent setup, maintenance, and troubleshooting.
- Ensure HubSpot and Breeze data flows remain aligned, accurate, and well-documented
- Degree or diploma in an appropriate field of study: Marketing/Business/ IT
- Minimum 2 years' work experience - preferably in a sales or marketing environment
- Strong attention to detail and accuracy in data handling.
- Excellent problem-solving and communication skills.
- Proficient in Microsoft Excel or Google Sheets for data manipulation.
- Comfortable working cross-functionally and handling multiple requests simultaneously
- Experience with marketing automation or customer data platforms.
- Familiarity with data cleaning and management tools.
- Understanding of contact lifecycle stages, subscription preferences, and segmentation principles.
- Previous experience supporting staff with training or documentation
- Email your comprehensive CV to .
- If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
Job Overview
Date Posted
01 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa