Internal Sales Manager

Job Specification - Internal Sales Position (CVs to HR by 14 th April 2026)

Based in Johannesburg

Job Purpose:

To assist sales consultants and management with admin and production issues

Key Responsibilities and Accountabilities:

• To sell and promote the company products and assist the sales staff.
• Good customer relations, willing to assist customers and develop relationships with all our clients.
• Assist with all customer queries, sort out problems or ensure deadlines are met.
• Keeping track of all orders and their progress. Inform customers of the progress or any problems that will affect their orders.
• Quotations - Process quotations on SFA and keep quotations and forecasting up to date.
• Processing of Sales Orders, Pro-Forma Invoices and Invoicing on Sage Evolution.
• Returns, follow ups, Filing, Maintenance calls, Samples, switchboard duties.
• Handling the sales consultant's calls and queries when they are out of the office.
• Checking sales consultant's emails and taking calls when the sales consultant is not available.
• Communicating any business -related issues and concerns to manager.
• Any other reasonable request from manager.

Requirements:

• Previous experience in the lighting industry or retail would be preferable
• Experience as an executive PA will be given preference
• Experience on Pastel Evolution would be an advantage
• Must have a pleasant and cheerful nature
• Must have a clear and pleasant telephone demeanour
• Must have good communication skills, both verbally and written

Candidate Profile:

• Candidate must be able to communicate and handle customers in a friendly and polite manner
• Candidate must be able to handle difficult situations
• Hardworking and willing to go the extra mile
• Punctual
• A self-motivator
• Flexible
• Reliable