TRAFFIC
KwaZulu-Natal
Insurance Customer Service Pro - Inbound Calls & Growth
GBS
Job Description
GBS is hiring experienced Customer Service Agents for inbound insurance campaigns. The role involves handling customer queries, explaining insurance products, and resolving issues efficiently. Candidates must have at least 1 year of local contact centre customer service experience and essential insurance experience. A Matric certificate is non-negotiable, along with a clear criminal record. This position offers an opportunity to work in a high-performance team culture focused on growth within the financial services industry.
About This Role
Career insights for Insurance Claims and Policy Processing Clerks positions
Salary Benchmark
$46,900/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension
Time Management
Speaking
Active Listening
Critical Thinking
Common Technologies
Microsoft SQL Server
Microsoft Access 365
Guidewire PolicyCenter
GroupMe
HCPCS Level II
3M CodeFinder
Epic Systems
HCL Notes