TRAFFIC Gauteng

Insurance Consultant - Survey -( JG 10 Bellville)

Santam Insurance

Job Description

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Find your perfect role at Santam

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

The Bellville / Johannesburg depends on where the candidate is based, Commercial Contact Centre / Survey team has an exciting position available for an Insurance Consultant.

  • Dealing with survey enquiries, survey requests and survey letters on all commercial short-term insurance business
  • Adhering to the Survey SOP and NSP
  • Amending policies following the completion of survey reports.
Qualifications and experience
  • Matric certificate or equivalent qualification
  • FAIS compliant: NQF level 4 (short-term insurance)
  • Underwriting knowledge/experience
  • 2 years commercial lines experience in a short-term insurance environment
  • Fully Computer literate (MS Office)
  • Completion of RIA qualification
  • Afrikaans language preferred
  • Commercial insurance related qualification would serve as an advantage.
  • Previous experience in client services environment would serve as a further advantage.
Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Getting ready for your interview

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade.

About This Role

Career insights for Insurance Claims and Policy Processing Clerks positions

Salary Benchmark
$46,900/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension Time Management Speaking Active Listening Critical Thinking
Common Technologies
Microsoft SQL Server Microsoft Access 365 Guidewire PolicyCenter GroupMe HCPCS Level II 3M CodeFinder Epic Systems HCL Notes

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.