TRAFFIC Western Cape

Insurance Claims: Incident Response Advisor

University of Fort Hare

Job Description

A leading global provider of claims management services is seeking Customer Service Advisors in Cape Town. This role involves supporting customers through their claims journey, handling home emergency calls and property damage claims. Ideal candidates should have customer service experience, excellent communication skills, and the ability to remain calm in stressful situations. Full-time flexi shifts are available, with core hours from 8am to 8pm.

About This Role

Career insights for Insurance Claims and Policy Processing Clerks positions

Salary Benchmark
$46,900/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension Time Management Speaking Active Listening Critical Thinking
Common Technologies
Microsoft SQL Server Microsoft Access 365 Guidewire PolicyCenter GroupMe HCPCS Level II 3M CodeFinder Epic Systems HCL Notes

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