TRAFFIC
Western Cape
Hybrid QA Specialist: Insurance & Compliance
RecruitMyMom
Job Description
A prominent financial services provider is looking for a diligent Quality Assurance Specialist to ensure service excellence. This role involves auditing calls, managing compliance risks, and providing coaching to agents. The ideal candidate will have a RE5 qualification and 2+ years in Quality Assurance, preferably in the insurance sector. This hybrid position requires 3 days onsite in Claremont, Cape Town, and offers the chance to contribute to a company focused on financial inclusion and innovative practices.
About This Role
Career insights for Insurance Claims and Policy Processing Clerks positions
Salary Benchmark
$46,900/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension
Time Management
Speaking
Active Listening
Critical Thinking
Common Technologies
Microsoft SQL Server
Microsoft Access 365
Guidewire PolicyCenter
GroupMe
HCPCS Level II
3M CodeFinder
Epic Systems
HCL Notes