TRAFFIC Western Cape

HR Administrator

MORE - Luxury Hotels & Lodges in Southern Africa
South African Rand . ZAR 200,000 - 300,000

Job Description

Job Purpose

We are seeking a detail-oriented and people-focused HR Administrator to support the HR function at Cape Cadogan. This role is ideal for someone who thrives in a dynamic hospitality environment and is passionate about creating seamless employee experiences. Reporting to the HR Business Partner, the HR Administrator will play a key role in ensuring operational efficiency, compliance, and a caring workplace culture.

Key Responsibilities People Operations & Support
  • Serve as the first point of contact for general HR queries and administrative support.
  • Assist in maintaining a positive, inclusive, and high-performance team culture.
  • Support employee engagement initiatives and internal communications.
Recruitment & Onboarding
  • Coordinate job postings, candidate screening, and interview scheduling.
  • Prepare offer letters, contracts, and onboarding documentation.
  • Facilitate smooth onboarding experiences aligned with brand values.
Performance & Employee Relations
  • Assist in tracking probation periods, performance reviews, and appraisal schedules.
  • Maintain records of disciplinary actions and grievance procedures.
  • Support the HR Business Partner in union engagement and IR documentation.
Training & Development
  • Maintain training registers and assist in scheduling internal and external training.
  • Track compliance with skills development and employment equity reporting.
  • Support talent development initiatives and succession planning documentation.
Compliance, Administration & Transactional Delivery
  • Ensure accurate record-keeping of employee files, contracts, and leave.
  • Prepare monthly payroll inputs and liaise with central payroll.
  • Ensure compliance with BCEA, LRA, EE Act, and internal policies.
  • Maintain and update job descriptions, SOPs, and HR templates.
Required Skills & Experience
  • Diploma or Certificate in HR Management or related field (NQF 5-6).
  • 2+ years' experience in HR administration, preferably in hospitality or service industries.
  • Familiarity with South African labour legislation and HRIS platforms (e.g., Sage, ESS).
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal abilities.
  • High level of discretion, emotional intelligence, and professionalism.
  • Willingness to work flexibly, including weekends or evenings when required.
Personal Attributes
  • Attention to detail and a proactive mindset.
  • Passionate about creating meaningful work experiences.
  • Team player with a positive attitude and emotional control.
  • Adaptable, loyal, and committed to continuous improvement.
MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION
  • Excellent attention to detail.
  • Guest focus philosophy, living the MORE brand and driving the MORE experience.
  • Excellent communication skills (written and verbal), practicing honest communication.
  • Team player with positive attitude, enthusiasm, and emotional control.
  • Excellent time management and self-discipline, interpersonal & solution seeking skills.
  • Proactive, use initiative and creative flair when required.
  • Committed and loyal, adaptable, and flexible.
  • Must work accurately under pressure.
  • People skills - tolerance, patience, and care, ability to receive constructive feedback openly.
  • We create opportunities and experiences for people to enrich their lives.

    Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:

    Values
    • AWARE (the "thoughtful" value)
      • Eyes and ears open
      • Arrive ready
      • Be human
    • GENEROUSLY (the "more" value)
      • Always respond
      • Give more, do more
      • Have a mindset of abundance
    • DIVERSITY (the "family" value)
      • Act in harmony
      • Work together
      • Act inclusively
    • BETTER (the "continuous improvement" value)
      • Positively influence
      • Keep learning
      • Own it

    This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.