TRAFFIC
Gauteng
Head Waitron (Gauteng, Pretoria, Hatfield)
ANEW Hotels & Resorts Pty
South African Rand . ZAR 200,000 - 300,000
Job Description
ANEW Hotel Hatfield i is looking for a Head Waitron to lead service excellence on the restaurant floor while supervising waitstaff and ensuring exceptional guest dining experiences.
The successful candidate will be based in Gauteng, Pretoria, Hatfield.
Key Responsibilities Service Leadership- Supervise service staff during shifts
- Maintain service standards
- Coordinate floor operations
- Handle VIP guests
- Monitor guest satisfaction
- Supervise waitstaff
- Coordinate shift schedules
- Train new staff
- Monitor performance
- Handle service issues
- Manage table assignments
- Oversee setup procedures
- Monitor service timing
- Coordinate with kitchen
- Maintain service equipment
- Ensure service standards
- Monitor food quality
- Check presentation
- Maintain cleanliness
- Handle complaints
- F&B service expertise
- Leadership and supervisory ability
- Menu knowledge
- Food knowledge
- Wine knowledge
- Upselling Skills
- POS proficiency
- Problem-solving skills
- Guest and customer service focus
- Time management and ability to multitask
- Teamwork and collaboration
- Health and safety compliance
- Basic bar tendering and cocktail knowledge
- Guest satisfaction
- Service speed
- Team performance
- Upselling results
- Quality standards
- Staff development
Job Overview
Date Posted
19 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Gauteng, South Africa