Head of Student Accommodation (JB5915)
Job Description
Johannesburg CBD
R55 - R CTC per month. Benefits include: group life, death and funeral cover, company vehicle, cell phone and laptop will be provided.
Permanent
A well established student accommodation provider is seeking an experienced and operationally strong Head of Student Accommodation to take full responsibility for the performance and management of a large residential building. This role requires a commercially minded leader who can oversee daily operations, manage financial performance, drive occupancy, and ensure a structured, safe and well managed student living environment. You will be responsible for overall building performance, team leadership, compliance, and ensuring the residence operates efficiently and profitably.
Minimum Requirements- Diploma or Degree in Property Management/Business Management/Facilities Management
- Minimum of 5 years' experience in property, facilities, or residential operations management specific to student accommodation
- Proven leadership experience managing on site teams
- Strong financial management experience (budgets, cost control, revenue oversight)
- Experience overseeing building compliance and health & safety standards
- Strong administrative and reporting skills
- Computer literate and experience working with MRI property management software or similar
- Valid driver's license
- Oversee the full day to day management of the student residence.
- Manage occupancy levels, room allocations, and move in/move out processes.
- Ensure building maintenance standards and service delivery expectations are met.
- Oversee health, safety, and regulatory compliance.
- Manage and control the building budget.
- Monitor expenses, income, and profitability.
- Oversee rental collections and financial reporting.
- Identify and implement cost saving and revenue enhancing initiatives.
- Lead and manage the on site operational team.
- Set clear performance standards and monitor delivery.
- Address performance concerns and ensure accountability.
- Drive a structured and disciplined working environment.
- Manage escalated student queries and complaints.
- Maintain a safe and professionally managed residence environment.
- Mitigate operational and compliance risks.
- Liaise with internal leadership and external service providers.
- Ensure service level agreements and operational standards are maintained.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.