Head of Client Operations - Remote Growth & Retention Lead

A dynamic startup is seeking a Head of Client Operations based in Johannesburg. This remote role demands high ownership and accountability for client campaigns. You will manage relationships for 20-30 clients, ensuring satisfaction, retention, and performance. Ideal candidates have startup experience, strong skills in cold emailing, and are comfortable working in evolving environments. You'll closely collaborate with the founder and ensure operational excellence, driving measurable outcomes for client success.