Guest Relations Consultant

Full time Kendrick Recruitment South Africa

Posted On 2026/03/27

• Lodge Front of House
• R10,000
• City North West
• State/Province North-West
• 0189

• Location: North West Province
• Accommodation: Live-in
• Work Cycle: 3 weeks on / 1 week off

Kendrick Recruitment is currently seeking an experienced and personable Guest Relations Consultant to join the team at a luxury safari lodge in the North West. This live-in position requires a candidate with strong interpersonal skills, a solid understanding of hospitality systems, and a hands-on approach to guest service and lodge support.

• Manage guest check-ins, check-outs, and general guest communication
• Ensure a seamless and personalised guest experience from arrival to departure
• Assist with hosting guest activities and meals when required
• Maintain guest records and manage bookings through hospitality software
• Liaise with various departments to ensure guest needs are met efficiently
• Handle guest queries and feedback in a professional and timely manner

• Prior experience in a similar guest-facing hospitality role is essential
• Strong communication and people skills
• Proficient in Microsoft Office and Outlook
• Familiarity with hospitality software (experience with Benson or Tall Order is beneficial)
• Driver's licence and own transport required
• Flexible and willing to step in to support other lodge functions when needed

This is an excellent opportunity to join a respected safari lodge team and contribute to a world-class guest experience in a beautiful bushveld setting.

Please note: Only shortlisted candidates will be contacted.