Guest Relations and Support Specialist

The Guest Relations and Support Specialist consultant plays a vital role in ensuring a seamless travel experience for Singita guests booked via our travel partners. This position involves taking ownership of guest bookings when they are travelling and to be the primary Singita point of contact on the ground for select travel partners and guests during this time. This role focuses on guest and agent satisfaction, to meet Singita's commitment to excellence. This role will have a dual focus on thorough pre-travel preparation and hands-on guest focused operational support during their travels.