FT Contract - Skills Liaison Officer - KZN - eThekwini (Durban) - South Africa

Reports to: Specialist: Provincial (Supporting the Operations Division)

Position Objective

To facilitate, coordinate and support the implementation of skills development initiatives within the local government sector in the province by strengthening relationships with municipalities, sector stakeholders and training providers, while ensuring alignment with national skills development priorities and SETA's strategies.

To provide high-volume administrative support to the Provincial Specialist with a focus on document security and audit compliance.

Providing general administrative/secretarial support to the Unit. To act as a liaison between the SETA and Training Service Providers.

• Handle internal and external stakeholder queries regarding registration processes.
• Risk Management: Undertake monitoring to review implementation progress and risk.
• Audit Support: Assist Auditors with queries and payment reports issued for audit purposes.
• Capture and upload learner supporting documents onto the Records Management System.
• Maintain strict record-keeping of all learners enrolled to ensure validity and completeness of data.
• Accreditation Management: Evaluate provider accreditation, coordinate appeals, and manage the submission of mid term accreditation reporting to ensure continued status.
• Quality Assurance and Site Visits: Manage projects relating to programmes improvement and accreditation exercises, including conducting site visits and maintaining a database of documents that demonstrate conformity to accreditation standards.
• Stakeholder and Financial Support: Engage with stakeholders to ensure claim queries and supporting documentation are submitted; ensure accurate and timely payment of grants to build positive stakeholder relations.
• Governance: Implement and maintain Service Provider Accreditation management systems and enforce compliance with legislative and regulatory frameworks pertaining to ETQA processes.

• Minimum: National Certificate related to Administration or Public Administration or Human Resources (NQF Level 6)
• Ideal: A B degree or equivalent in Administration, Human Resources or ODETDP (NQF Level 7)

• 5 years' experience particularly related to grants coordination within the Education Training and Development field, with focus on record keeping requirements and preferably in the administration of the public sector.