TRAFFIC Mpumalanga

Front Desk & Guest Experience Lead

The Capital Hotels & Apartments

Job Description

The Capital Hotels & Apartments in Mbombela (Nelspruit) is seeking a Receptionist to join our team. The role includes checking guests in and out, managing guest accounts, and addressing special requests. Ideal candidates will have a matric, a hospitality qualification, and 1-2 years of receptionist experience. Strong computer literacy and a problem-solving mindset are essential. The company promotes a positive work culture where respect and quick recognition of talent are core values.

About This Role

Career insights for Lodging Managers positions

Salary Benchmark
$65,360/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Service Orientation Management of Personnel Resources Social Perceptiveness Speaking
Common Technologies
Email software Microsoft Outlook Microsoft PowerPoint Anand Systems ASI FrontDesk M-Tech Hotel Service Optimization System HotSOS TCS Hotel Software Guest Tracker Microsoft Excel