Floor Supervisor (40hr) - JD Sports - Waterfall Mall

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer-centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and prioritize accordingly.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPIs (e.g., turnover, rewards, new accounts, visuals, etc.).

• A Matric certificate.

• Minimum 3 years retail experience with at least 1 year in store leadership.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal, and communication skills.
• Ability to work a flexible schedule to meet business needs.
• Ensure customer satisfaction by executing our customer service strategy.
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

• Taking on new opportunities and challenges with urgency, energy, and enthusiasm.
• Building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in digital and technology applications.
• Creating a motivating climate to help achieve objectives.
• Using feedback and reflection to understand personal strengths and weaknesses.
• Good verbal and written communication skills and organizational skills.
• Strong organizational and planning skills.
• The ability to multi-task in a fast-paced environment.
• The ability to work independently and take initiative.
• A high level of attention to detail.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.