TRAFFIC KwaZulu-Natal

Fleet Systems & Debriefing Manager

Shoprite Group of Companies

Job Description

To manage, maintain , and optimize all vehicle-installed systems and related operational processes, ensuring accurate data flow, compliant driver behaviour , and effective coordination between technical, administrative, and operational teams. The role also drives continuous improvement initiatives that enhance efficiency, productivity, and operational reliability.

Job Category Transportation

Job Objectives Fleet System Operations
  • Manage the day-to-day operation, performance, and accuracy of all systems installed in company vehicles.
  • Maintain full control of system configurations, ensuring all vehiclesoperateon correct and updated settings.
  • Monitor system outputs and data quality,identifyinginconsistenciesand driving corrective action.
Cost and Administration Control
  • Review, verify, and approve monthly system-related costs in partnership with the Admin Manager.
  • Maintainaccuraterecords of system usage, installations, faults, and cost allocations.
Service Provider & Issue Management
  • Track, escalation, and resolve system-related issues with internal teams and external service providers.
  • Ensure quick turnaround on unresolved faults tominimiseoperational downtime.
Installations and Deployment
  • Coordinate and schedule new system installations across the fleet.
  • Ensure installation standards and timelines are met and documented.
Driver Performance Monitoring
  • Compile,analyse, and distribute exception reports related to drivingbehaviour, highlighting compliance and non-compliance.
  • Conduct corrective discussions, coaching, and disciplinary action for drivers whenrequired.
Accident & Insurance Information Management
  • Oversee theaccuratecollection, management, and reporting of all accident-related information.
  • Coordinate documentation for insurance claims to ensuretimelyprocessing and closure.
Training and Development
  • Manage and support driver trainingprogrammesin partnership with the People Specialist.
  • Track training completion and ensure drivers meet operational competency standards.
Debriefing Process Management
  • Oversee staff responsible for capturing, processing, andmaintaininginformation used in the debriefing process.
  • Ensure procedures are followedconsistentlyand that outcomes are accurately recorded.
Innovation, Efficiency & Continuous Improvement
  • Proactivelyidentifyopportunities to streamline operations, reduce waste, and enhance system efficiency.
  • Introducenew ideas, tools, and processes that improve data accuracy, operational performance, or workflow automation.
  • Lead small-scale improvement projects and collaborate with cross-functional teams to implement innovative operational practices.
  • Stay informed on best practices, technology updates, and process innovations relevant to fleet systems and operational excellence.
General Operational Support
  • Provide cross-functional operational support as needed to ensure workflow continuity and business efficiency.
Qualifications
  • The minimum requirement is grade 12
  • A tertiary qualification with Logistics/ Commercial/ Management subjects will be an advantage.
Experience
  • A successful track record at management level in an operations/ distribution position is essential. This responsibility should include systems management and involvement with the expense management process.
Knowledge and Skills
  • Thorough working knowledge of the tracking system as well as disciplinary
    procedures.
  • Good interpersonal skills at management and staff level.
  • Computer literacy: A good level of Computer literacy is essential in word and excel

About This Role

Career insights for Financial Managers positions

Salary Benchmark
R53,588/month
R39,825 to R73,560/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Critical Thinking Reading Comprehension Speaking Monitoring
Common Technologies
Microsoft Dynamics 365 Oracle PeopleSoft Cloud SAP S/4HANA Microsoft PowerPoint 365 Microsoft SQL Server 2022 Oracle Database 23c SQL Alteryx Analytics Cloud