Field Service Engineer - Boksburg

Our client, based in Boksburg, is seeking an experienced Field Service Engineer to join their dynamic Service Team. This role requires a technically strong individual who is hands-on, customer-focused, and able to provide on-site repairs, calibrations, installations, and breakdown support. The successful candidate will play a key role in maintaining high customer satisfaction levels through professional technical support and service excellence.

Location: Johannesburg, South Africa

Job Ref: JHB002272/JS

Date posted: Tuesday, March 3, 2026

Summary: Our client, based in Boksburg, is seeking an experienced Field Service Engineer to join their service team. This role requires a technically strong individual who is hands-on, customer-focused, and able to provide on-site repairs, calibrations, installations, and breakdown support.

• Carry out calibrations and preventative maintenance tasks on a scheduled and planned basis, according to Laboratory and ISO procedures.
• Provide technical service and support to customers through regular on-site visits, providing repairs and tool calibrations.
• Plan, manage and carry out the installation of our equipment at the customer's premises. Ensure all repair and calibration workshop documentation is completed correctly and up to date.
• Conduct regular customer visits, providing technical support, assistance, and guidance as and when required.
• Work collaboratively with the Sales Team to address technical and support-related matters
• Support emergency breakdowns outside normal working hours when required.
• Perform repairs and field service support on power tooling, including; Fixtured tools, Electronic tools and Pneumatic handheld tools
• Maintain accurate service records and documentation of all activities.
• Compile written reports on repairs, incidents, and service activities.
• Provide the customer with technical support during breakdowns, over the phone and when required on-site.
• Provide advice and feedback to the customer on the use of their equipment.

• Engineering qualification in Mechanical / Electrical Engineering or equivalent.
• Minimum 3 years working experience.
• Valid driving License.
• Willingness to work flexible hours including early starts, late finishes, and emergency response situations.
• Willing to travel.
• Ability to work independently and as part of a team.

The job details include: Job code EX-FF404864; Job type Full-time; Location Johannesburg; About the company

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