Export Sales Assistant

We currently have a vacancy for the position of Export Sales Assistant based at our Head Office in the West Rand. O Overall purpose of the job: To support the Export Sales team in managing international customers, processing export orders, coordinating logistics, and ensuring smooth execution of overseas sales operations.

• Assist the Export Sales Manager in handling international client accounts.

• Prepare quotations, proforma invoices, and sales contracts.

• Respond to customer inquiries via email and phone in a timely manner.

• Maintain strong relationships with overseas distributors and customers.

• Follow up on payments and outstanding balances.

• Process export orders accurately in the system.

• Prepare and review export documentation (commercial invoices, packing lists, certificates of origin, bills of lading, etc.).

• Coordinate with freight forwarders, shipping lines, and customs brokers.

• Ensure compliance with international trade regulations and company policies.

• Track shipments and update customers on delivery schedules.

• Liaise with warehouse and production teams to ensure timely dispatch.

• Resolve shipping and documentation issues.

• Maintain accurate sales records and customer databases.

• Prepare monthly export sales reports.

• Support market research and competitor analysis.

• Assist in preparing documents for trade fairs and international exhibitions.

• Diploma or Degree in Business Administration, Sales, Retail, or related field.

• 1-3 years of experience in export sales or international trade (preferred).

• Knowledge of export procedures and international shipping documentation.

• Familiarity with Intercoms and customs regulations is an advantage.

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Attention to detail and accuracy.

• Proficiency in MS Office (Excel, Word, Outlook).

• Experience with ERP systems is an advantage.

• Ability to work under pressure and meet deadlines.