Dispatch Lead Assistant

Hello Group is seeking to appoint a reliable and detail-oriented Dispatch Lead Assistant to support the dispatch and warehouse operations. The successful candidate will assist with order picking, packing, stock control, and coordinating dispatch activities to ensure orders are processed accurately and delivered on time.

Hello Group i is a South African company with aboldmission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

• Onsite Barista - Because life's too short for bad coffee!
• Teambuilding Activities - Get to know your teammates beyond the screen!
• A Culture That Feels Like Family - No corporate robots here-just real people doing great things!
• A Top-Notch Office Space - Where inspiration meets innovation.
• Hello Paisa - Secure and affordable international money transfers & digital banking solutions.
• Hello Pay - Empowering individuals with financial solutions tailored to their needs.
• Q-Mart - Leading the way in wholesale and distribution for mobile and financial products.

• Pick and allocate the correct stock according to picking slips with 100% accuracy.
• Assist with processing, organizing, scanning, and labeling orders for dispatch.
• Prepare orders by strapping and wrapping stock for delivery.
• Assist with processing courier dimensions and waybills.
• Support drivers, couriers, sales representatives, and wholesalers with loading and offloading stock.
• Ensure the dispatch floor remains clean, organized, and safe.
• Track orders and assist in ensuring dispatches are completed within SLA timelines.
• Assist in coordinating deliveries and updating relevant teams on order progress or delays.

• Assist with offloading delivery trucks and receiving stock.
• Help with unwrapping, packing, and organizing stock within the warehouse.
• Assist with processing stock returns, transfers, and credits.

• Perform daily cycle counts to maintain accurate stock records.
• Assist with weekly and monthly stock takes.
• Ensure the correct stock is loaded for dispatch and collections.
• Work with the inventory team to ensure the correct stock is used for picking slips.

Grade 12 (Matric).

Previous dispatch, warehouse, or logistics experience will be advantageous.

Basic computer literacy (MS Office Suite).

Strong attention to detail and accuracy.

Good communication and teamwork skills.

Ability to work in a fast-paced warehouse environment.

We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.