Debtors and Creditors Clerk

Cape Town, South Africa Posted on 10/02/2026

We are seeking a professional, detail-oriented and resilient Debtors and Creditors Clerk to join a growing, busy finance team. This role is suited to a confident communicator with strong problem-solving skills, who can manage customer relationships effectively while maintaining firm credit control. The Debtors Clerk suits a strong communicator who is confident engaging with customers, skilled at resolving queries, and able to remain calm and professional when dealing with difficult or sensitive situations. The position has a strong debtors focus (approximately 70%), with the remaining 30% supporting creditors' functions.

The Debtors Clerk is responsible for managing all aspects of accounts receivable. The role ensures the accurate capturing of invoices, timely collection of outstanding debts, reconciliation of debtor accounts, and resolution of queries. By maintaining strong relationships with customers and actively monitoring credit control, the Debtors Clerk safeguards cash flow, supports management decision-making, and ensures compliance with financial policies and legal requirements.

• Full debtors function including invoicing, allocations, reconciliations, and aging
• Proactive follow-up on outstanding accounts via phone and email
• Resolving customer queries and disputes efficiently and professionally
• Maintaining accurate age analyses and escalating risk accounts where required
• Building constructive relationships with customers while enforcing payment terms

• Processing supplier invoices and reconciling statements
• Assisting with payment preparations and resolving supplier queries
• Supporting month-end close activities related to creditors

Grade 12, Diploma or Degree or relevant certification

Proven experience 4+ years Debtors Clerk or similar finance role

Experience with accounting systems such as Zoho Books, Xero, or Sage Pastel

Solid understanding of basic accounting principles and reconciliations

Excellent written and verbal communication skills

Confident dealing with customers, including difficult conversations

Calm, patient, and solutions-focused under pressure

High attention to detail with strong organisational skills

Persistent and proactive in following up outstanding accounts

Strong problem-solving ability and sound judgment

Client facing and professional!

• A stable role within a supportive finance team
• Exposure to both debtors and creditors functions
• An environment that values professionalism, accuracy, and accountability
• Established company, growing in local and international markets