Customer Service Representative - Randburg

Track reference: track_001516
Listing status: Online
Apply by: 20 November 2025

Job category: Customer Service
Location: Randburg
Contract: Permanent
Remuneration: Market Related
EE position: No

TRACKER requires a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for all related sales support duties for the Johannesburg Sales Department.

• Process sales contracts received from clients and sales consultants.
• Follow up on loading of contracts sent in by brokers, dealers, fitment centres and sales consultants.
• Arrange and follow up on scheduling of fitments.
• Provide stats to sales consultants, fitment centres, brokers and dealers.
• Attend to all queries received from clients, fitment centres, dealers, brokers and sales consultants by investigating and submitting the query to the relevant department and following up until resolved.
• Ensure that the lead sources and pricing sources are captured correctly.
• Provide insurance certificates.
• Assist and attend to incoming calls.
• Liaise with brokers, dealers, fitment centres, corporates, sales, staff at head office.
• Provide service to both existing and prospective clients.
• Ensure both the company and the customers' best interest is kept at heart.

• Matric.
• 2 years in an administrative role will be an advantage.
• Proficiency in MS Office & Outlook.

Should you not hear from us within 4 weeks, please consider your application unsuccessful.