TRAFFIC Western Cape

Customer Service Pro: Growth & High-Volume Support

Lead Capital Group
South African Rand . ZAR 50,000 - 200,000

Job Description

A dynamic customer service company is seeking a highly motivated Customer Service Representative in Cape Town. This role involves serving as the primary contact for customer inquiries, managing high-volume accounts, and resolving issues efficiently. The ideal candidate will have customer service experience, proficiency with ticketing systems like Freshdesk or Zendesk, and strong communication skills. Opportunities for career advancement exist for those who excel in building relationships and enhancing the customer experience.

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