TRAFFIC Gauteng

CSC: SEM Machines Global Grade 10

Barloworld Equipment (Pty) Ltd

Job Description

Key Outputs
  • Proactively contact SEM retail customers by telephone, email and other channels to generate revenue by selling campaigns.
  • Handle inbound, unsolicited prospect calls and convert them into SEM sales.
  • Lead identification, lead generation, qualification and closure.
  • Drive SEM Sales Execution discipline: SEM Sales Funnel Management
  • On-boarding of retail customers to digital platforms e.g., PCC
  • Utilise systems (OLGA, Salesforce, SAP etc.) and processes to improve aftersales performance
  • Maintaining customer data and developing good relationships with other areas of the business
  • Management of Marketing PSEs opportunities and ensure they are actioned and updated timeously
  • Effective relationship, people and team management.
  • Effective self-management and performance ownership.
  • Develop a strong team focused on delivering superior service for SEM focused regions
  • Achieve or exceed daily, weekly, monthly SEM sales target.
  • Understand full range of SEM product offerings and promote dealership services including parts, services, merchandising programs and digital
Qualification, Experience and Competencies Minimum Required Qualification
  • Grade 12
  • National Diploma or equivalent
Minimum Required Experience
  • Proficiency in one of three languages (English/Portuguese/Mandarin)
  • Demonstrative success in telesales prospecting and developing new business opportunities
  • Technical; Customer Service or Sales experience
  • Experience in conflict resolution and resolving customer queries
  • Mechanical interest and/or experience
  • Previous functional area experiences advantageous (machine sales, parts sales, service, power etc.)
  • Advanced MS Office skills and experience with CRM and ERP systems
Minimum Required Competencies
  • Communication Skills; Customer Responsiveness
  • Results Orientated
  • Building the Brand
  • Rule Orientation; Adaptability
  • Stress Management; Thoroughness/Accuracy
  • Interpersonal skills; Teamwork; Product Knowledge.solutions.

About This Role

Career insights for Graders and Sorters, Agricultural Products positions

Salary Benchmark
$34,360/year
Source: O*NET (USD)
Common Technologies
Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft Office software

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