Claims Ops Coordinator: Lead Teams & Improve CX

A diverse retail lifestyle group in South Africa is seeking a Coordinator for its Value Added Services department. The role involves managing Team Leaders, driving operational efficiencies, ensuring compliance, and enhancing customer experience. Candidates should have at least 3 years of management experience, strong analytical skills, and a background in customer service and claims. This is a full-time position with the opportunity to make a significant impact on the team and customers' experience.