Category Manager - 12 month Fixed Term Contract

Listing reference: click_023491

Listing status: Online

Apply by: 9 February 2026

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Fixed Term Contract

EE position: Yes

Clicks Group

We are looking to appoint a FTC Category Manager to support the Key Accounts team. This role will be based at Clicks Head Office and report to the Key Accounts Executive.

To ensures seamless execution and optimisation of media across retail environments, ultimately driving better engagement, media compliance, and campaign performance.

• Act as the primary operational point of contact for supplier brands and Category Managers/Buyers, partnering closely to ensure campaigns are correctly scoped, booked, and delivered.
• Lead and coordinate campaign kickoff calls with suppliers, Category teams, and internal stakeholders to align objectives, timelines, deliverables, and success metrics.
• Manage the end-to-end intake process, including completion, validation, and tracking of campaign intake forms, briefs, and supporting documentation.
• Capture, load, and manage all confirmed media bookings ensuring accuracy across flight dates, formats, quantities and pricing.
• Own the handover process, ensuring briefs are complete, assets are aligned, timelines are clear, and campaigns are fully secured prior to activation.
• Track campaign confirmations and approvals to ensure media is locked in, inventory is protected, and no execution risk exists ahead of go-live.
• Support commercial closure by coordinating invoicing inputs, validating booked vs delivered media, and following up with relevant stakeholders to ensure timely and accurate billing.
• Maintain clear communication loops with Sales, Finance, and Operations teams to ensure campaigns move seamlessly.

• Coordinate the end-to-end execution of media campaigns across digital and in-store touchpoints, ensuring all elements are delivered on time and meet brand and technical standards.
• Handle campaign setup and booking.
• Liaise with stakeholders to gather briefs, creative assets, and clarify campaign requirements.
• Assess asset readiness and quality, flag issues, and maintain accurate asset libraries.
• Oversee daily and weekly media uploads, monitor live campaign performance, and confirm go-live status to stakeholders.
  

• Manage integrations and workflows across proprietary to streamline campaign trafficking and scheduling.
• Troubleshoot technical issues, including ad serving errors, physical display discrepancies, and oversubscription of inventory.
• Plan and maintain display schedules across a dynamic media network (in-store digital screens, online placements, etc.), adapting to operational or promotional changes in real-time.
• Ensure all media assets meet retail media specs and quality assurance standards before deployment.
• Keep updated with platform and system version changes and adapt operations accordingly.
  

• Generate and distribute campaign delivery and compliance reports to key stakeholders, highlighting successes, risks and corrective actions.
• Collaborate with cross-functional teams to resolve any media or campaign discrepancies.
• Maintain detailed documentation and records to support performance auditing and campaign retrospectives.
  
• Support adherence to data privacy regulations and media compliance standards (e.g., POPIA, GDPR, CCPA).
• Act as a quality gatekeeper, ensuring campaigns uphold media governance and brand safety principles.
• Regularly research and share retail media trends and platform innovations, contributing to evolving campaign best practices.
• Proactively propose operational improvements to streamline workflows, reduce turnaround times, and improve campaign accuracy.
  

• Prepare accurate campaign quotes aligned to the approved rate cards and agreed pricing matrices as defined
• Track booked media inventory against delivered campaigns to ensure billing accuracy and contractual compliance.
• Liaise with finance and account teams to ensure timely invoicing and resolution of any discrepancies.
• Maintain transparent and auditable billing documentation for campaign activity and financial reporting.

• Procurement and Supply Chain
• Business Objectives and Strategies
• Business Processes
• Retail ManagementMarket trends and competitor analysis
• Understanding of supplier co-op negotiations and trading terms
• Financial planning and budgets
• Knowledge of SME growth programmes and excellent industry networks

• Strong Financial/Business acumen with a merchant mindset
• Planning and organisational skills
• Ability to build strong supplier relationships
• Competency in all Microsoft packages
• Verbal and written communication
• Problem solving and analytical thinking
• Strategic thinking and decision making
• Project management
• 4-6years Category Management experience
• 2 - 3 years experience managing specific objectives
• Experience working with local supplier networks

• B Degree or Diploma in Retail, Purchasing Management or similar (Essential)
• Deciding and Initiating Action
• Working with People
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Analysing
• Delivering Results & Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking