Call Centre Team Lead for Patient Experience

A leading healthcare provider in Sandton is looking for a Call Centre Team Leader to manage a team of agents focused on delivering exceptional patient experiences. You will oversee daily call center operations and ensure quality service delivery. The ideal candidate should have a Grade 12 qualification and at least 2 years of experience as a Call Centre Agent, along with team leadership skills. This is a permanent, on-site position offering an opportunity to make a positive impact in the healthcare sector.