Business Solutions Lead ERP/MRP

Business Solutions Lead - ERP/MRP

• Lead the implementation, optimization and ongoing support of the Epiroc M3 Business Solution across the organization.
• Act as the ERP/MRP super user, ensuring best practice usage and support for all business users.
• Drive digitization initiatives and alignment of technology with operational goals.
• Ensure comprehensive Go Live readiness: develop, update SOPs, conduct system and process training, and manage post implementation reviews.
• Identify and resolve stabilization issues proactively and manage configuration changes and system integrations.
• Provide clear communication and training on all system updates and improvements.
• Implement a framework for ongoing performance and process improvement, collaborating with external consultants and applying industry best practices.
• Maintain training master data, onboard staff, and promote continuous development and knowledge sharing.
• Define and implement a robust system support structure, monitor SLAs, manage vendor escalations, and lead proactive maintenance including disaster recovery.
• Manage system budgets in collaboration with finance.
• Maintain detailed system configuration and SOP documentation, and collaborate with IT for version control and accurate updates.
• Lead cross functional collaboration with IT, operations and business units to align initiatives and drive process enhancements.
• Ensure accuracy of master data, provide custom reports and dashboards, and implement data governance policies.
• Represent the local Production Centre in divisional process improvement networks and steer global and divisional initiatives.

• B. Tech - Industrial Engineering, B.Sc. IT or a related field.
• Minimum 5 years of relevant technical project deployment experience.
• 5-7 years' experience in manufacturing operations and ERP/MRP environments (preferably Manhattan, Microsoft Dynamics, Oracle SCALE).
• Proven experience in WMS, MRP and ERP system integration.
• Strong understanding of full lifecycle implementations for medium to large scale projects.
• Excellent written and verbal communication skills.
• Strong ability to manage multiple priorities in high pressure environments.
• Knowledge of emerging supply chain and operations technologies.
• Experience with change management, business process management methodologies (BPM), and internal control frameworks.

• Minimum 5 years of experience in a production environment or similar operational setting.
• Practical experience with ERP systems such as Manhattan or SAP, including system transactions, master data, and impact analysis.
• Knowledge of business process management methodologies (BPM) and internal control frameworks.
• Ability to translate business needs into technical/system requirements.
• Experience with stakeholder engagement and user adoption.

• Willingness to travel.
• Fluent in English, both spoken and written.
• Willingness to participate in global projects and forums.

Equal Opportunity Employer: We welcome applicants from all backgrounds and are committed to diversity and inclusion.