Broker Services Team Lead - Short-Term Insurance

A leading insurance company in South Africa is looking for a Team Leader Broker Servicing to oversee a team responsible for broker and customer service relating to policies. Candidates should have at least 3 years in a broker servicing advisory role and 4 years of leadership experience in a call centre. The role involves managing performance, handling escalated queries, and ensuring team productivity through coaching and development. This position is part of a dynamic environment committed to making a positive impact.