Branch Support Technician

Join a team that thrives on collaboration and offers an environment that feels familiar as home. We all support each other to reach the same goal - Excellent Customer Service!

Our Eastern Cape branch is looking for someone keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer users by answering questions, resolving technical problems and maintaining the customer's network, software and computer equipment relating to our ARCH Products.

• Provide second line specialist support and assistance to computer users by answering questions, resolving technical problems and maintaining the customer's network, software and computer equipment relating to our ARCH Products.
• You should consider applying if you enjoy the challenge of troubleshooting and problem solving on the spot. You'll be required to work overtime, weekends and standby from time to time.

• At least 3 years of experience in a similar role.
• A+ and N+ is a minimum requirement; however relevant experience will be considered.
• You will be exposed to a wide variety of hardware and software with plenty of growth opportunities within the company - a growth mindset is key and will be rewarded.
• Willing to work overtime, weekends and standby from time to time.
• Please note that a criminal check is applicable in the last stage of our recruitment process.