Assistant Adjudicator

Ziyana Business Consulting and Training Full time

Pretoria, South Africa Posted on 16/10/2025

Our clients in the Public and Finance Industry are looking for an Assistant Adjudicator to join their performance driven team. If you meet the below requirements, do not hesitate to submit your CV for consideration.

Duties and Responsibilities:

• Case Management
• Ensureproperinvestigationsofallkeyissuesinacomplaint
• EnsurethatDeterminationsareproperlydraftedforsubmission
• Checkthefactualandlegalaccuracyofthedrafts.
• Correctionsandresubmissionofdraftswherenecessary.
• Ensurethatalllegalprinciples are correctly identified, substantiatedandappliedduringanalysis
• ProducebundlesforsubmissiontoTribunal
• AttendTribunalasanassessor
• Handleanyqueriesreceivedviacalls,walk-insoremails.
• Verificationoffilesstatistics
• DraftOJ'sandSettlements
• llOPFAstaffmembersaremeasuredinlinewiththefollowing
• organizationalvalues:
• PersonalDevelopment
• ClientOrientationandCustomerFocus
• CommunicationandInteraction
• TeamWork
• Receiveinvestigation file and identify areas that require further investigation
• to disposeof a complaint
• Requestfurther information from parties to a complaint where required
• Identify theneed for and request expert reports in appropriate matters
• Engage withparties to a complaint concerning the administrative aspects of thefile/investigation.
• Ensure thatprocedural fairness requirements are adhered to
• Maintain aproper record of all complaints allocated, including a record of all
• correspondencerelating to a complaint, proof of service, telephone calls,
• Ensure allinformation is captured and processed on the OPFA case
• managementsystem
• Prepare andsubmit quality draft determinations to the Team Leader within set
• timelines inaccordance with daily, weekly, and monthly targets
• Attend tocorrections on reviewed drafts
• Correctlyidentify out-of-jurisdiction matters
• Draftsettlement and out-of-jurisdiction letters for approval by the Team
• Leader Assistwith projects/ad hoc tasks as and when required
• Submitweekly and monthly statistics to the Team Leader
• Prepare records for the Financial Services Tribunal orHigh Cour t
  

• A Law Degree, i.e. Bcom Law, BA Law, or LLB (Bachelor of Laws) LLBdegree
• AdmittedAttorney
• Knowledgeandunderstandingoftheappropriatelegislative
• andregulatoryframeworks.(PPPFAetc.)
• 5 years' experience in the retirement funds industry - administration,management, or regulation
• Knowledge and understanding of the appropriate legislative andregulatory
• frameworks
• Ability to assess and investigate facts, interpret legislation, anddraft legal
• documents
• Legal research
• Experience in the financial services sector will be an added advantage.
• Knowledge and understanding PFA regulations