AREA MANAGER - DURBAN - KWAZULU-NATAL

1. Operations Management

• Oversee the day-to-day operations of multiple restaurants within the assigned region

• Ensure consistent execution of company operational standards and procedures

• Monitor overall restaurant performance and implement improvements where necessary

• Identify underperforming restaurants and execute corrective action plans to improve performance and profitability

• Stay up to date with industry trends and implement relevant innovations

2. Compliance & Standards

• Conduct regular site inspections to ensure adherence to operational standards

• Work closely with internal audit teams to maintain and improve audit scores

• Ensure full compliance with Occupational Health & Safety regulations and relevant legislation

• Implement corrective actions where compliance standards are not met

3. Financial & Reporting

• Monitor restaurant financial performance, including P& L management

• Ensure adherence to budgets, financial policies, and operational processes

• Identify financial and operational risks and implement mitigation strategies

• Support General Managers in achieving financial targets and improving profitability

• Submit accurate daily, weekly, and monthly reports within required deadlines

4. Leadership & People Management

• Provide leadership, coaching, and strategic direction to restaurant management teams

• Drive employee engagement and maintain high team morale across all locations

• Manage employee relations in line with company policies and procedures

• Ensure effective workforce planning and labour cost management

• Oversee training, development, and succession planning for restaurant teams

• Proven experience in a multi-unit or area management role within the hospitality or restaurant industry

• Strong understanding of restaurant operations, financial management, and performance metrics

• Demonstrated ability to manage and improve P& L performance

• Solid knowledge of health, safety, and regulatory compliance requirements

• Strong leadership, coaching, and people management skills

• Excellent problem-solving and decision-making abilities

• Ability to work under pressure and manage multiple locations effectively

• Strong reporting and analytical skills

• Valid driver's license and willingness to travel within the KZN region