Area Manager (CPT.)

As our Area Manager (CPT), this strategic position requires someone who can effectively lead and motivate a sales team, and execute smart sales strategies to penetrate new markets. You will play a key role in driving growth, profitability and shaping our position as a market leader in the industry.

• Monitor and support underperforming agents through weekly calls or meetings with Area Managers (AMs) and Super Agents (SAs).
• Oversee activations and customer acquisition campaigns/events, ensuring daily and weekly activations are executed effectively.
• Visit and evaluate Growth Points to assess performance, address challenges, and strengthen stakeholder relationships.
• Facilitate and manage Regional WhatsApp groups by providing motivation, updates, and timely reminders.
• Provide weekly feedback and action plans to the Regional Manager (RM) while resolving and escalating agent queries.
• Manage the distribution of marketing materials and equipment, ensuring agents have the resources needed for success.
• Compile and submit weekly reports on AM recruitment progress, Growth Point updates, and overall performance.
• Conduct coaching sessions, training, or refreshers for Area Managers.
• Support AMs in developing and submitting Area Growth Plans aligned with regional objectives.
• Review and enhance recruitment and agent retention strategies.
• Analyze monthly Growth Point and recruitment performance, identifying trends and recommending solutions.
• Conduct one on one sessions with AMs and host monthly Super Agent calls, providing feedback and development plans.
• Audit equipment and marketing material distribution to ensure accountability and proper usage.
• Enforce agent compliance with company policies and standards.
• Plan and attend events to boost customer acquisition, enhance brand visibility, and execute targeted campaigns.

• Get to know your team as a new Area Manager and Leader.
• Visit all your Growth Points and get familiar with the Growth Point strategy in your area and tracking.
• Take ownership of all administrative processes requested.
• Understand and communicate the main challenges.
• Understand the Marketing and distribution function to support.
• Own agent recruitment, onboarding and training processes to agents.
• Have a good understanding of our product and value proposition compared to competitors.
• Drive Agent education and feedback to Customer Growth.

• Valid driver's license & working visa.

• You have experience working in Mama Money or other MTO's currently, and have experience leading teams.