AI-Powered Customer Success & Operations Associate

A dynamic customer-centric company based in Cape Town is looking for an AI-native professional to enhance their Customer Success team. The role involves managing live chat support, identifying upselling opportunities, and leveraging HubSpot for CRM integration. The ideal candidate is a strong communicator with a strategic mindset and daily experience using AI tools like Gemini. You will work to optimize customer interactions and ensure long-term client retention, making an impact on overall growth targets.