Aged Care Support Worker (Female Identified - Maternity Leave Cover)

Position Title: Support Worker Aged Care (Female Identified - Maternity Leave Backfill)

Program: Malpa

Location: Alice Springs

Classification: WDNWPT Aboriginal Corporation EA: Community Services Worker Level 2

Responsible To: Malpa Operations Coordinator/s

Position Summary

Malpa is a Ngaanyatjarra word meaning 'friend' or 'companion'. The role of Malpa Support is to provide practical support to the Aged Care and Support teams in the delivery of care for dialysis patients and their families including transport and other services as directed. The role of the Malpa Support Worker is to assist the Malpa team with practical support for people with complex needs. Key responsibilities include direct care for dialysis patients and their families including transport and other services as directed. This position also provides administration relief as required to support the Wellbeing team and other client service areas including aged care.

• The position is fixed term maternity leave backfill.
• This position is female identified for cultural reasons.

Our mission is to improve the lives of people with renal failure, reunite families and reduce the impact of kidney disease in our communities. We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate dialysis services in remote communities, helping people to get home to country and family.

All employees are expected to carry out their work in accordance with the values of WDNWPT which are:

• We will ensure that Walytja (family), Tjukurrpa (dreaming), Ngurra (Country), and Kuunyi (compassion) are central to all that we do and say
• We will be strong, clever, brave, and determined to make life better for our people
• We will think deeply, plan wisely, and take action to support patient agency, enhance wellbeing and maintain dignity
• We will share our experiences and knowledge with others so that we all can learn
• We will foster understanding and respect between Indigenous and non-Indigenous peoples
• We will embed quality and safety in all we do and say
• We will work sustainably and actively respond to the impacts of climate change

• Demonstrate a courteous and respectful manner and communicate effectively with internal and external stakeholders.
• Demonstrate cultural awareness and knowledge of cultural safety and Indigenous community control.
• Maintain confidentiality of information about clients, other staff members or community members.
• Work to achieve standards of best practice and promote continuous quality improvement.
• Demonstrate safe work practices and promote a safe work environment.

• Provide practical support for clients with complex needs as directed by the Wellbeing Manager.
• Assist with client's transport to/from appointments, personal errands, social and cultural activities.
• Provide assistance with everyday living tasks, including but not limited to, personal shopping, banking, attending appointments and meetings and facilitating personal grooming and care.
• Assisting clients to negotiate relevant health services.
• To advocate for clients and protect the rights of the individual, assisting them to have their voices heard in discussions regarding their health, housing, financial, family and cultural needs.
• Work in conjunction with Clinical coordinator to ensure clients primary health needs are effectively managed.
• Assist with front office reception, directing enquiries and patient requests.
• Assist with administration tasks including record keeping, data entry and electronic filing.
• General administration and other tasks as required to support the activities of the organisation.
• Promote a safe work environment in accordance with legislative requirements, adheres to Work Health Safety guidelines, and reports all incidents and near misses.
• Other duties as required within trained capability and classification.

• You have a patient centred focus and eye on our goal of getting people home on country.
• You are known for your compassion, empathy and ability to listen.
• Your style is flexible, good humoured and resilient.
• You are a self-starter and can work autonomously, knowing when to ask for help.
• You can think on your feet to negotiate and solve problems.
• You are considerate and thoughtful in conflict management.
• You're eager to learn and collaborate with your team.
• You are passionate and ready for a challenge. (But we are all here to share the fun!)
• You can communicate with all sorts of people.
• You are culturally curious and have respect for culture and community.
• You have experience working for an Aboriginal organisation and awareness of the issues pertaining to this region.

• Skills and or experience working in Social Support services.
• Food Safety Certificate or ability to obtain.
• Current National Police Check - less than 6 months old.
• Provide First Aid & CPR or ability to obtain.
• Current driver licence or ability to obtain.

• Certificate III Individual Support (Aged Care) or equivalent.