Admission Clerk X2

To assist patients in all aspects of the admissions and discharge process in a professional manner, preventing financial risks to the organization and meeting and exceeding client expectations.

• Grade 12.
• 0-1 years' experience within private hospital environment as an Admission Clerk.
• Administrative Qualification NQF Level 5.
• Health-related qualification/certificate (advantageous)
• knowledge of medical/clinical terminology (advantageous)
• Knowledge of ICD codes (advantageous)

• Attend to all patients and customers' needs in a professional manner.
• Provide information to patients on all aspects of bookings and admissions as per Clinix standards.
• Obtain all required information and documentation from patients on admission i.e. Identity document and current/valid Medical Scheme card, as per the company policies and procedures.
• Capture all the required patient information on admission accurately.
• Complete the discharge process, as and when necessary.
• Deliver a customer-focused admissions experience in as efficient a manner as possible.
• Identify and prevent financial risks to the organization by adhering to Company policies and procedures, for example the collection of co-payments and private patient estimate payments on admission.