Administration Manager, South Africa, Fintech

Optasia is a fully enabled B2B2X financial technology platform covering scoring, financial decisioning, disbursement and collection. We are committed to enabling financial inclusion for all. We are changing the world our way.

Since company's inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.

Administration Manager will oversee and coordinate all shared administrative and operational support functions within the regional Johannesburg office. This role acts as the single point of contact for People Operations, Facilities, Office Management, IT support coordination, and general administration, ensuring the smooth day-to-day functioning of the office and effective cross-functional collaboration. The position is central to enabling teams to perform at their best by providing structured, reliable, and proactive administrative support across the region.

• Act as the primary point of contact for all regional office administrative and coordination needs across People Ops, Facilities, Office Management, and IT support.
• Serve as a first point of contact for employee queries, supporting engagement, wellbeing, basic conflict or disciplinary processes and other People Operations initiatives.
• Support the smooth onboarding of local new hires, acting like the local representative, offering guidance and ensuring support during their first days with the company.
• Oversee facilities management including maintenance, repairs, utilities, health and safety compliance, emergency procedures, and coordination with landlords and service providers.
• Manage office operations including supplies, vendors, service contracts, office layout, assets, and ensuring a clean, professional, and compliant workplace.
• Coordinate front-desk and reception activities including mail, deliveries, visitors, and general inquiries as required.
• Support leadership and teams with scheduling, meetings, events, logistics, and internal initiatives.
• Assist with audits, compliance checks, documentation, and data collection.
• Provide general administrative support across departments and act as a liaison to ensure smooth information flow

• 4+ years of experience in administration, office management, operations, or a similar cross-functional support role
• Proven experience supporting multiple functions such as HR/People Ops, Facilities, IT coordination, and Office Management
• Experience working in a regional office or multi-stakeholder environment
• Strong understanding of basic HR administration, facilities coordination, and office operations
• Demonstrated ability to manage vendors, contracts, and service providers
• Proficiency in common office systems, tools, and documentation processes

• Highly organized with strong attention to detail
• Proactive, adaptable, and solution-oriented
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and work across teams
• Calm, professional, and reliable under pressure
• Service-oriented mindset with a high level of accountability

Competitive remuneration package

Extra day off on your birthday

Performance-based bonus scheme

All the tech gear you need to work smart

Be a part of a multicultural working environment

Meet a very unique and promising business and industry

Gain insights for tomorrow market's foreground

Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.

Customer-First Mindset: We go above and beyond to meet our partners' and clients' expectations.

Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.

Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what's needed.

Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.