Administration Head Group Schemes and Commissions

ADMINISTRATION HEAD - GROUP SCHEMES & COMMISSIONS SUPERHERO WANTED!

Permanent Centurion, Gauteng Let's make insurance administration feel like magic!

Tired of boring spreadsheets and endless compliance checklists? Ready to own the chaos, turn processes into smooth jazz, and lead a team that actually enjoys Mondays? We're on the hunt for a rockstar leader who lives for premium allocations that balance perfectly, commission reconciliations that sing, and claim payments that land lightning-fast - all while keeping FSCA, TCF, POPIA, and the money laundering gremlins VERY happy.

• Bachelor's degree in business, Financial Administration, or a related Insurance qualification
• RE1 certification (Regulatory Examination for Key Individuals)
• Minimum of 5 years' experience within the insurance sector, with a focus on group schemes, commissions, or related administrative functions. Proven experience in leadership, team management, and policy implementation.
• Strong understanding of insurance operations, compliance, and financial administration.
• Advanced reporting and analytical skills

• Develop, implement, and maintain effective systems, procedures and controls for group schemes and commission administration.
• Ensure accurate and timeous premium allocations, commission reconciliation and claim payments in line with policy and legislative requirements.
• Maintain and regularly update departmental policy and procedure manuals.
• Conduct internal audits and evaluations to ensure operational compliance and identify areas for improvement.
• Ensure adherence to all regulatory requirements, including FSCA (PPR) principles, Data Protection and Money Laundering regulations.
• Promote awareness and compliance with the Treating Customers Fairly (TCF) principles within the department.
• Inspect, amend, and control work processes and systems to improve efficiency and accuracy.
• Identify opportunities for process automation, system enhancements and cost reduction.
• Prepare detailed specifications for new systems or process changes and test all updates prior to implementation.
• Lead continuous improvement initiatives to achieve optimal operational efficiency and productivity
• Develop and maintain reporting frameworks to track departmental performance against set KPIs.
• Lead, motivate, and manage the departmental team to ensure productivity, accountability and alignment with organizational goals.
• Conduct regular performance appraisals and provide constructive feedback to staff.
• Identify training needs and development opportunities for both new and existing employees.
• Facilitate mentoring and coaching to build strong, high performing teams.
• Manage disciplinary and counselling processes in line with company policy and labour regulations.
• Develop and maintain manpower plans to ensure adequate staffing and capability levels within the department.

Think you've got the swagger to run this show? Drop your CV.