Account Co-ordinator & Profsoft Administrator
Job Description
We're looking to welcome an Account Co-ordinator & ProfSoft Administrator to join our team
Behind every high-performing team is someone who keeps the engine running seamlessly. We're looking for a detail-driven, proactive professional who thrives on accuracy, problem-solving, and supporting both people and processes to ensure smooth day-to-day operations. If you enjoy working with data, systems, and stakeholders while making a real impact behind the scenes, this role is for you.
Duties and Responsibilities Administration- Retrieving data from ProfSoft and preparing spreadsheet-based reports, including analysis of WIP and debtors on request
- Extracting leave reports for HR
- Liaising directly with ProfSoft regarding problems with programmes of all applications
- Assisting staff when experiencing problems with ProfSoft.
- Assisting Finance Department during periods of leave to capture receipts, debtor queries, contacting the bank re queries on bank statement etc
- Extracting and emailing reports daily for staff. ie; employee reports, wip or debtors
- Monthly extracting and emailing of reports for partners
- Updating fees in ProfSoft and extracting and emailing of all invoices
- Extracting and emailing various reports at month-end from ProfSoft for accounts department
- Capturing and updating/amending client information in ProfSoft
- Capturing of various input documents eg; receipts, write offs/ups/time adjustments, fees, adjustments, credit notes and invoices from partners.
- Updating and posting various inputs for the month and reconciling
- Maintenance of ProfSoft i.e., cleaning up of old information
- Assisting staff when out of office by capturing their timesheets should they experience problems
- Capturing all new information and maintenance of details and information pertaining to staff , clients, rates, activities, projects, custom fields etc.
- Maintaining own filing system
- Assisting clients telephonically re queries on debtors
- Assisting staff with queries regarding wip and debtors of clients
- Weekly and monthly timesheets - checking whether all submitted and correspond with staff regarding rejections, outstanding time, errors etc
- Reconciling clients' debtors accounts for partners, staff and clients
- Cash collections of outstanding accounts for partners
- Exceptional organisational skills with the ability to manage multiple tasks with conflicting demands and timeframes.
- A strong attention to detail
- A flexibility and willingness to learn and 'get the job done'.
- The ability to function well in high-pressure situations and meet deadlines.
- A good command of English, both written and verbal.
- Be Computer literate (MS Office)
In line with MGI Bass Gordon's employment equity and transformation objectives, preference may be given to suitably qualified candidates from the designated groups as defined in the Employment Equity Act. All suitably qualified candidates, however, are encouraged to apply.
Salary range for this role dependent on qualifications and experience: R to R CTC
About This Role
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