Telecommunications Equipment Installers and Repairers, Except Line Installers

Broadband Technician
Central Office Technician
Combination Technician
Customer Service Technician (CST)
Field Technician
Install and Repair Technician
Installer
Outside Plant Technician
Service Technician
Telecommunications Technician

What is a Telecommunications Equipment Installers and Repairers, Except Line Installers?

Telecommunications equipment installers and repairers, except line installers, are responsible for the installation, maintenance, and repair of a variety of telecommunications equipment used for transmitting data, voice, and video. This includes devices such as telephones, satellite dishes, and data communication devices. These professionals work with both wired and wireless communication technologies, ensuring that systems operate effectively and efficiently. They are typically employed by telecommunications companies, cable service providers, and other organizations that rely on advanced communication systems. Their work involves interpreting blueprints and technical diagrams, testing equipment for proper functionality, troubleshooting issues, and performing repairs as necessary. The role requires a solid understanding of electronic principles, as well as proficiency with tools and diagnostic equipment. With the growth of technology and increasing reliance on telecommunications, these professionals play a crucial role in ensuring that communication networks function seamlessly.

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Tasks

  • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.

Technology Skills

  • Spreadsheet software
    • Microsoft Excel
  • Presentation software
    • Microsoft PowerPoint
  • Analytical or scientific software
    • Fluke ClearSight Analyzer
    • Fluke Networks TechAdvisor Field Access System
  • Geographic information system
    • Geographic information system GIS systems
  • Electronic mail software
    • Microsoft Outlook

Knowledge

  • Customer and Personal Service

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Telecommunications

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Computers and Electronics

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • English Language

    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Mathematics

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

  • Repairing

    Repairing machines or systems using the needed tools.

  • Troubleshooting

    Determining causes of operating errors and deciding what to do about it.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Operations Monitoring

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Quality Control Analysis

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Abilities

  • Near Vision

    The ability to see details at close range (within a few feet of the observer).

  • Oral Comprehension

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Problem Sensitivity

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Visual Color Discrimination

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Arm-Hand Steadiness

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Education

How much education does a new hire need to perform a job in this occupation?

  • High school diploma or equivalent
    43 %

    or: GED, High School Equivalency Certificate

  • Post-secondary certificate
    21 %

    Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)

Work Activities

  • Working with Computers

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Getting Information

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Making Decisions and Solving Problems

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Operating Vehicles, Mechanized Devices, or Equipment

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Communicating with Supervisors, Peers, or Subordinates

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Detailed Work Activities

  • Explain use of products or services.
  • Test communications equipment to ensure proper functioning.
  • Test electrical circuits or components for proper functioning.
  • Install electrical components, equipment, or systems.
  • Assemble electrical components, subsystems, or systems.

Work Interests

  • Realistic

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Conventional

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

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Job Outlook

Projected salary and job growth

$38360.0 - $91740.0

New job opportunities are less likely in the future. : Below Average

Assessment

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